Data Protection and Privacy Statement

Controller of Personal Information


3V products and services are provided by 3V Transaction Services Ltd. PO Box 11852, Blackrock, Co. Dublin, queries in relation to the service may be sent by e-mail to queries@3vprepaid.com


3V Transaction Services Ltd. is registered with the Data Protection Commissioner as a Data Processor. 3V Transaction Services Ltd is conscious of its duties under the Data Protection Act 1988/2003. As such, 3V Transaction Services Ltd will use any personal information which you provide on the website or through telephone or postal application for the intended purposes of your application only for any services offered by 3V Transaction Services Ltd together with the facilitation of those services.


What Personal Information does 3V Transaction Services Ltd collect?


Each time you visit this website two general levels of information about your visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all users who visit the site. This is discussed further below. The second level comprises information that is personal or particular to a specific visitor who chooses to provide that information.


For what purposes does 3V Transaction Services Ltd collect Personal Information?


3V Transaction Services Ltd will retain the information provided by you as the 3V Recipient and any information relating to your use of the 3V Products for the purposes of processing the activation of a 3V Product, managing and administering your use of the 3V Product and for Group reporting and analysis.


As a 3V Product holder, you have the opportunity to receive 3V Product promotional materials sent by electronic mail or SMS. If you do not wish to receive such electronic mail or SMS messages, you may indicate this within the two step Activation process for the Product. You also have the opportunity to stop receiving messages by using the opt-out link in each email or SMS message which you receive.


Does 3V Transaction Services Ltd share the Personal Information it receives?


For the purposes listed above, 3V Transaction Services Ltd may provide any information concerning you, the 3V Product Recipient, to:

  • agents, sub contractors or other companies in the 3V Transaction Services Ltd group;

  • any (proposed) assignee, transferee, mortgagee, chargee, novatee, grantee, other disposee or successor and their respective officers, employees, agents and advisers;

  • any person with whom 3V Transaction Services Ltd has entered into or proposes to enter into contractual relations in relation to the use of the 3V Product or who provides or proposes to provide services to 3V Transaction Services Ltd in connection with the 3V Product or their respective officers, employees, agents and advisors, and shall include, without limitation, 3V Transaction Services Ltd, identified as the "Service Provider" in the Terms and Conditions of Use.


3V Transaction Services Ltd shall also be entitled to disclose personal information relating to you if it is required to do so by law or a requirement of a competent authority, or if you give your consent to such disclosure. Your personal information may be transferred to such parties located in Ireland and other countries in the European Union and to any entity located within the United States of America, which is engaged in the provision of payment processing services on behalf of the Service Provider, where such entity adheres to and complies with the US Department of Commerce Safe Harbour requirements or European Data Protection legislation.

Any such information disclosed will be subject to strict confidentiality arrangements between 3V Transaction Services Ltd, its Service Provider and their respective agents.


Can I access the personal information that 3V Transaction Services Ltd holds on me?


You have the right, at any time, to request a copy of any personal information that 3V Transaction Services Ltd holds about you as a 3V Product holder (for which 3V Transaction Services Ltd may charge a small fee) and to have inaccuracies in that information corrected.

You also have the right to have any inaccurate information rectified or erased, to have personal data taken off a direct marketing or direct mailing list and the right to complain to the Data Protection Information Commissioner.

If you wish to make an access request you should follow the following procedure:

  • Apply in writing to the Compliance Department, 3V Transaction Services Ltd. P.O. Box 11852, Blackrock, Co. Dublin, Ireland

  • You should endeavour to give as much detail as possible which will help 3V Transaction Services Ltd to identify you and locate all the information that 3V Transaction Services Ltd may hold. (e.g. previous addresses, account numbers etc.)

  • You should forward the statutory fee of €6.35 with your request. You will receive a reply within 40 days of 3V Transaction Services Ltd receiving the fee


If you wish to have inaccurate information in relation to your 3V activation rectified, please contact 3V Transaction Services Ltd. by e-mail at queries@3vprepaid.com or apply in writing to 3V Transaction Services Ltd., P.O. Box 11852, Blackrock, Co. Dublin, Ireland setting out clearly the information that is inaccurate.


Security


3V Transaction Services Ltd uses up-to-date technologies and maintains rigorous security standards and procedures with a view to preventing unauthorised access to your personal information. However messages and information passing over the Internet may not be secure and can be intercepted by third parties or incorrectly delivered. The confidentiality of such communications cannot, therefore, be guaranteed and you should not divulge personal information over the Internet unless you are using a secure or encrypted communications technology. To ensure the privacy and security of your personal data, you must store your 3V Visa number separately from your 3V Visa Number Expiry Date and 3 digit security code (CVV2). You should also ensure that nobody can observe your screen when you sign on to the 3V internet service.

Non-Personal Information "Cookies" are small text files that a website can use in order to recognise visitors who revisit a site so as to facilitate their ongoing access to and use of the site. They enable usage behaviour to be tracked and aggregate data to be compiled that would facilitate more targeted advertising and improved content. Typically, cookies involve the assigning of a unique number to the visitor. When you leave the site, the cookie will be deleted from your device. Ensure that the 'receiving cookies' option is enabled on your web browser. If you have disabled 'receiving cookies', 3V Transaction Services Ltd can not determine who you are and it disables the service. When you click on the Exit button, the session between your device and the 3V Transaction Services Ltd web server is terminated and the cookie data is deleted.

The statistical and analytical information provides 3V Transaction Services Ltd with general and not individually specific information about the number of people who visit the 3V website; the number of people who return to this site; the pages that they visit; and where they were before they came to this site and the page in the site at which they exited. This information helps us to monitor traffic on our website so that we can manage the site's capacity and efficiency. It also helps 3V Transaction Services Ltd to understand which parts of this site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

Visitors should be aware that 3V Transaction Services Ltd is unable to control the use of cookies or the resulting information by third parties such as advertisers or parties hosting data for 3V Transaction Services Ltd. When you are using the public areas of the 3V website, you are not required to provide us with, and we will not collect or monitor any, personally identifiable information.

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